FAQs
Frequently Asked Questions
🌸 Getting Started with my•mense
What is my•mense period underwear?
my•mense is revolutionary period underwear designed by medical professionals – a doctor and a registered nurse – who understand both the science of menstruation and the real-world needs of people who menstruate. Our underwear features an innovative multi-layer system that absorbs menstrual flow while keeping you dry, comfortable, and confident throughout your day.
How does period underwear work?
Our period underwear uses a sophisticated four-layer technology system:
Layer 1 – Moisture-wicking top layer that pulls moisture away from your skin, keeping you feeling dry
Layer 2 – Ultra-absorbent core with multiple layers that can hold the equivalent of 3-5 tampons
Layer 3 – Antimicrobial protection that prevents odor-causing bacteria for up to 12 hours
Layer 4 – Leak-proof barrier that's breathable yet waterproof, ensuring complete protection
Who can use my•mense?
Anyone who menstruates! Whether you're an athlete, a healthcare professional working long shifts, a student, a traveler, someone with endometriosis, or simply looking for more comfortable and sustainable period care – my•mense is designed for you. We offer various styles and absorbency levels to suit different bodies, flows, and lifestyles.
Is my•mense suitable for heavy flow days?
Absolutely! Depending on the style, my•mense can absorb the equivalent of 3-5 tampons worth of flow. Many users with heavy periods, including those with endometriosis, trust my•mense for their heaviest days. We recommend starting with our higher absorbency styles if you have a heavy flow.
💧 Usage & Performance
How long can I wear my•mense period underwear?
You can wear my•mense for up to 12 hours, depending on your flow. Many users wear them through entire work shifts, overnight, or during travel without needing to change. However, listen to your body – if you feel the need to change sooner, do so.
Can I wear my•mense overnight?
Yes! my•mense is perfect for overnight wear. The leak-proof barrier and high absorbency provide reliable protection while you sleep, so you can rest comfortably without worry.
Can I exercise or swim in my•mense?
Definitely! my•mense is designed for active lifestyles – whether you're at the gym, running, doing yoga, or working long hospital shifts. We also offer specialized period swimwear that allows you to swim confidently during your period without any worries.
Will my•mense feel bulky or look obvious under clothing?
Not at all! One of our key design goals was creating period underwear that feels and looks like regular underwear. The absorbent layers are surprisingly thin and discreet, with no visible lines under clothing. You can wear your favorite outfits – including white pants and fitted clothing – with complete confidence.
Does my•mense prevent odors?
Yes! The antimicrobial layer naturally prevents odor-causing bacteria from developing, keeping you fresh for up to 12 hours. Unlike traditional pads, which can trap moisture and create odors, my•mense keeps you feeling clean and confident all day.
Can I use my•mense as my only period protection?
Absolutely! Many users rely solely on my•mense throughout their entire cycle. However, some people prefer to use my•mense as backup protection alongside tampons or menstrual cups on their heaviest days. It's completely up to your comfort level and flow.
🧺 Care & Maintenance
How do I wash my•mense for the first time?
Wash your my•mense once before first use. This activates the absorbent layer and ensures maximum absorbency. Simply machine wash with mild detergent (no fabric softener or bleach) and you're ready to go!
How do I care for my period underwear after wearing it?
After use, rinse your my•mense in cold water until the water runs clear. Then machine wash with mild detergent. We recommend using a laundry bag to protect the delicate materials. Never use fabric softener or bleach, as these can damage the absorbent membrane and reduce effectiveness.
Can I machine wash my•mense?
Yes! my•mense is machine washable. Use cold water and mild detergent without fabric softener or bleach. Place your underwear in a laundry bag for extra protection during the wash cycle.
Can I put my•mense in the dryer?
We recommend air drying to extend the lifespan of your period underwear. However, if you need to use a dryer, use the lowest heat setting. High heat can damage the absorbent layers and elastic, reducing the effectiveness and longevity of your underwear.
How do I store my•mense when I'm out and about?
Keep your used my•mense in a small wet bag while you're away from home until you can wash them. This keeps everything hygienic and contained. Wet bags are discreet, portable, and perfect for travel, work, or gym bags.
How can I neutralize odors naturally?
A brief soak in a vinegar solution or disinfectant rinse (1-2 tablespoons per liter of water) can help neutralize odors naturally before washing. This step is optional but can be helpful for sensitive noses or after particularly heavy flow days.
How long will my my•mense last?
With proper care, your my•mense period underwear will last approximately 2-3 years. This longevity makes them an excellent investment – both financially and environmentally. To maximize lifespan, follow our care instructions carefully and avoid fabric softeners, bleach, and high heat.
🌍 Sustainability & Materials
Why is my•mense more sustainable than disposable products?
Unlike tampons and pads that must be purchased and discarded every month, my•mense is reusable for years. Consider this: manufacturing a single tampon requires 9-10 liters of water, and approximately 49 billion disposable period products are thrown away globally each year. By choosing my•mense, you're preventing thousands of disposable products from entering landfills and significantly reducing your environmental footprint.
What is the environmental impact compared to disposables?
Research shows that reusable period products like my•mense have a carbon footprint that is 40% to 90% lower than disposable alternatives. This dramatic reduction comes from decreased resource consumption, longer product lifespan, and significantly less waste generation.
What materials are used in my•mense?
We use only body-safe, breathable, sustainable materials that are gentle on sensitive skin. Our fabrics are carefully selected for their moisture-wicking properties, absorbency, antimicrobial qualities, and environmental responsibility.
Is my•mense vegan?
Yes! All my•mense products are 100% vegan. We're committed to creating period care that's ethical for both people and animals.
Are there any harmful chemicals in my•mense?
No! Because the vulva is a particularly sensitive part of the body, we never use biocides or substances that are harmful to you or the environment. Our products are designed with your health and safety as top priorities.
How does my•mense help reduce plastic waste?
Disposable tampons and pads contain significant amounts of plastic. According to the United Nations Environment Programme, approximately 5.8 billion tampons were used globally in 2018, most wrapped in plastic packaging. This plastic pollutes ecosystems and oceans. my•mense offers a completely plastic-free alternative to menstrual care.
🛍️ Purchasing & Sizing
How many pairs of my•mense do I need?
Most users find that 3-5 pairs provide comfortable rotation throughout their cycle. This allows you to wear one, have one in the wash, and have backup pairs ready. However, your needs may vary depending on your flow, lifestyle, and how frequently you do laundry.
What sizes does my•mense come in?
We're committed to inclusivity and offer a range of sizes to fit different body types. Check our size guide on our website for detailed measurements to find your perfect fit.
What if my•mense doesn't fit properly?
Proper fit is essential for leak protection and comfort. If you're unsure about sizing, refer to our detailed size guide or contact us at mymenseshop01@gmail.com for personalized assistance.
Where can I buy my•mense?
my•mense is available through multiple channels:
- Our official website
- Rotmarie – the cycle shop in Vienna
- Troststraße pharmacy in Vienna
- La Blutique – the period shop in Berlin
- SHOP APOTHEKE (online pharmacy)
Do you ship internationally?
We're expanding our global reach! Check our website for current shipping options to your location, or contact us at mymenseshop01@gmail.com for international shipping inquiries.
💪 Health & Medical Questions
Is period underwear safe?
Yes! As medical professionals (a doctor and registered nurse), we designed my•mense with health and safety as top priorities. We use only body-safe materials and conduct rigorous testing to ensure our products meet the highest medical standards.
Can I wear my•mense if I have sensitive skin?
Absolutely! We specifically designed my•mense with sensitive skin in mind, using gentle, breathable materials without harsh chemicals or biocides. Many users with sensitive skin find my•mense more comfortable than traditional products.
Is my•mense suitable for people with endometriosis?
Yes! Many people with endometriosis trust my•mense, especially on heavy flow days. The comfort, absorbency, and reliability of our underwear can make managing endometriosis symptoms easier. We've even exhibited at the German Endometriosis Congress, connecting with healthcare professionals about better period care options.
Can teenagers use my•mense?
Definitely! my•mense is an excellent choice for teenagers who are just beginning to menstruate. It eliminates many of the anxieties associated with periods – fear of leaks, discomfort, and managing tampons or pads. Many parents choose my•mense for their daughters because it offers confidence, comfort, and valuable education about sustainable choices.
Does my•mense contain any allergens?
We carefully select materials to minimize allergen risks. However, if you have specific allergies, please contact us at mymenseshop01@gmail.com with details so we can provide information about our specific materials.
🎯 Comparison to Other Products
How is my•mense different from other period underwear brands?
my•mense was created by medical professionals who tested dozens of existing brands and found them lacking. We spent over a year developing underwear that addresses every shortcoming we encountered: better absorbency, more comfortable materials, improved durability, more flattering designs, and superior leak protection. Plus, our medical expertise ensures our products support menstrual health.
Can my•mense replace tampons completely?
For most users, yes! my•mense is designed to be a complete replacement for tampons, pads, and other disposable products. Many users rely solely on my•mense throughout their entire cycle without any additional protection.
How does my•mense compare to menstrual cups?
Both are reusable and sustainable options, but they work differently. Menstrual cups collect flow internally and require insertion/removal, which some find uncomfortable or impractical (especially in public bathrooms). my•mense works like regular underwear – simply wear it, and it absorbs flow externally. Many people find period underwear more convenient and comfortable for daily life.
What are the advantages over traditional pads?
Unlike bulky, noisy pads that can cause irritation and visible lines, my•mense is thin, silent, breathable, and looks like regular underwear. There's no rustling sound, no uncomfortable adhesive, no irritation, and no visible bulge. Plus, you're not generating waste with every use.
💬 About my•mense & Our Mission
Who created my•mense?
my•mense was founded by Regina (a physician) and Isi (a registered nurse) – two best friends with over 15 years of friendship and a shared passion for women's health. Our medical expertise combined with personal experience led us to create period underwear that actually works.
What is medicineXcare?
medicineXcare is our Instagram community (@medicinexcare) where we share medical knowledge about women's health, menstrual cycles, and period care in an accessible, honest way. It's where our my•mense journey began – listening to thousands of women share their period struggles and realizing we could create a better solution.
What is my•mense's mission?
We believe menstruation should never be a limitation. Our mission is to make everyone who menstruates feel completely safe, comfortable, and confident during their period – whether they're working, exercising, traveling, or relaxing. We're committed to breaking the stigma around periods, providing education, and creating sustainable solutions that empower people to live fully every day of their cycle.
How can I connect with the my•mense community?
Join us on Instagram! Follow @medicinexcare and @mymense for menstrual health education, sustainability tips, period care guides, and community stories. You can also reach us at mymenseshop01@gmail.com or visit our website for blog content and resources.
Does my•mense support any causes or initiatives?
Yes! We're committed to menstrual equity, education, and environmental sustainability. We partner with organizations focused on women's health, speak at events like the "Coming of Age" SALON MAMA EVENT, and exhibit at medical conferences like the German Endometriosis Congress. We're dedicated to normalizing period conversations and making quality period care accessible.
🚀 Still Have Questions?
We're here to help! If you couldn't find the answer to your question here, please reach out:
📧 Email: mymenseshop01@gmail.com
📱 Instagram: @medicinexcare & @mymense
🌐 Website: Visit our online shop for more information
Because your period shouldn't hold you back – it should remind you of how powerful, capable, and amazing you truly are. 🌸✨
Last updated: November 2025